Churn Rate Dashboard
Hosted Excel dashboard for monthly customer churn, revenue churn, and retention trends.
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Churn Rate Dashboard
Monitor monthly customer churn, revenue churn, net revenue retention, and cohort retention over time. The workbook is designed for recurring-revenue or membership-style analysis.
Key Inputs
- Start customers, new customers, and churned customers
- Monthly churn rate
- Revenue and expansion fields for retention calculations
Notes
The workbook derives annual churn from monthly churn and highlights whether net revenue retention is above 100 percent. It is useful for teaching retention logic and for practical recurring-revenue review.