Performance and Analytics

Free browser tools for CLV, price elasticity, NPS, brand equity, SERVQUAL, attribution, and marketing mix modelling.

Performance tools measure what happened after a campaign ran. Each one that rests on a formula shows the formula on the page, so the number can be checked and explained to a finance team.

SERVQUAL Gap Analysis
Live

Expectations against perceptions on 22 items across five dimensions, weighted, with the largest gaps ranked.

Brand Equity Assessor
In progress

Keller's six brand building blocks scored and drawn as the brand resonance pyramid, with the weakest block flagged.

Customer Lifetime Value Calculator
In progress

Discounted customer lifetime value with retention, the CLV to CAC ratio, and months to recover acquisition cost.

Price Elasticity Calculator
In progress

Arc and point elasticity from two price points, elastic or inelastic, with revenue and profit curves.

Net Promoter Score Tracker
In progress

Calculate NPS with its margin of error and track it across survey waves, with a test of whether a change is real.

Marketing Attribution Comparison
In progress

Apply five attribution models to the same conversion paths and see how each channel's credit changes.

MMM Analyser
In progress

A small marketing mix model with carryover and diminishing returns, showing contribution, ROI, and response curves per channel.

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